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United States Postal Service Standard Ground Service is used by our Company, unless requested otherwise. Most items are in stock
and ready to ship no later than next business morning. We do not send C.O.D. (Cash On Delivery).
We accept orders to addresses only within the Continental US, and all purchases have to be paid in US
dollars. Please add applicable shipping, insurance and handling charges on every item sold. Not responsible
for orders lost or stolen during shipment.
Due to a nature of our Antique & Collectable Items, we will honor orders from countries within European Union.
SilverBaySterling.Com and its owner Silver Bay Co., Inc. does not apprise or authenticate any items.
We welcome any merchandise for Antique & Collectable (we reserve the right to accept or reject, based on fluctuations
of current market), after previous communication by phone or mail. Please send a picture of item(s) you wish
to sell to our address:
Silver Bay Co., Inc.
P.O.Box 7728
Surprise, AZ 85388
Tel: 623-433-9784 Monday to Friday 9AM to 5PM Mountain Standard Time
Returns and Exchanges-Please Read Carefully:
PLEASE, DO NOT FAX PICTURES OF ANY ITEMS TO US! THEY WILL COME BLACK AND WHITE ONLY AND IMPOSSIBLE TO
APPRISE OF ITS VALUE AND BEAUTY. Items sold in Antique & Collectable have only approximated age and value.
Use care while ordering. We do understand that some of our merchandise will not meet expectations, but
in this case we only refund your original purchase price minus our shipping, handling and insurance cost.
SilverBaySterling.Com and its owner Silver Bay Co., Inc. is not responsible for the shipping and
handling charges of the returning products: you will be responsible for paying all shipping and handling
costs for merchandises returning to us. Thank you for your understanding!
Upon receipt of your order, please open the package immediately and inspect the contents. Should you find
your order is damaged in shipping, please report damages to nearest United States Postal Service office. In case you should find any
manufacturing defect (we check our merchandise very carefully prior shipping), please return merchandise in
its original package to us. If we find out, after our inspection , that the merchandise was defected we
will replace your order with the same kind of item, or in case it is not available (no more in stock),
with a store credit for the sum of the purchase. Due to high shipping costs and cost of insurance for
shipping of our merchandise to you, we are unable to refund your money in full. Should you ask for cash
refund, PLEASE NOTE:
MONEY BACK GUARANTEE MINUS THE COST OF SHIPPING, HANDLING AND INSURANCE
No exchange or refund on items sent to us after 14 (fourteen) business days from a time of delivery.
No exchange or refund on items showing marks of being worn and/or used.
Antique & Collectable
All items introduce by us under Antique & Collectable Items are previously owned. Because of that merchandise condition
may not be perfect. Please choose carefully and check for possible imperfection on the item description.
Money Back guarantee MINUS SHIPPING, HANDLING AND INSURANCE COST. For all items from Antique & Collectable, which will
be returned to us within 14 (fourteen) business days of receipt, in the condition the item was sent to you :
PLEASE NOTE:
DUE TO THE FACT OF IRREPLACEBLE NATURE OF ITEMS SOLD IN ANTIQUE & COLLECTABLE, COSTS OF SHIPPING AND INSURANCE WILL
BE HIGHER MONEY BACK GUARANTEE MINUS THE COST OF SHIPPING, HANDLING AND INSURANCE.
Disclaimer:
SilverBaySterling.Com and its owner Silver Bay Co., Inc., is not responsible for any injury, allergic
reaction, or any other health hazard connected with wearing or using of any of our merchandises.
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